Privacy Policy

1. Introduction

DeepTechKnowledge ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our learning platform, or interact with our AI teaching tools.

2. Information We Collect

We may collect information that you provide directly to us, including:

• Account information — name, email address, password, and profile details when you register.
• Learning activity — course progress, assignment submissions, exam results, and chat history with our AI teacher.
• Payment information — processed securely through third-party payment providers; we do not store full card details.
• Communications — messages you send to support or feedback you provide.

We also automatically collect certain technical data such as IP address, browser type, device information, and usage analytics to improve our services.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our courses and platform.
• Personalize your learning experience and AI tutoring sessions.
• Process enrollments and communicate about your account.
• Send service-related notices, security alerts, and support responses.
• Analyze usage trends and develop new features.
• Comply with legal obligations and enforce our Terms & Conditions.

4. Sharing of Information

We do not sell your personal information. We may share data with:

• Service providers who assist with hosting, analytics, email delivery, and payment processing.
• Educational partners when you enroll in partner-branded courses, subject to their policies.
• Legal authorities when required by law or to protect our rights and users' safety.

5. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember preferences, and measure site performance. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, and to opt out of certain processing. Contact us at privacy@deeptechknowledge.com to exercise these rights.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us promptly.

9. International Transfers

Your information may be processed in countries other than your own. We take appropriate safeguards to protect your data in accordance with this policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at privacy@deeptechknowledge.com or through our Support page.